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| | St. Joseph’s Hospital Wins Seventh Consecutive Five-Star Award | | Nov. 30, 2009 - For the seventh consecutive year, St. Joseph's Hospital in Breese, Ill., received the Five-Star Award from Professional Research Consultants (PRC) for outstanding patient satisfaction ... LEARN MORE |
| | G. Scott Dillon Named President and CEO of MEDS | | New leadership will help company expand throughout the Midwest
O’FALLON, IL (May 12, 2009) - MEDS, a physician-owned emergency department staffing and management service, announced today that it ha... LEARN MORE |
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F.A.Q.S.
1) Why did I receive 2 bills?
Midwest Emergency Department Services (MEDS) is a physician group that has been contracted to provide emergency physician and physician assistant coverage in the emergency department. These physicians are independent contractors and, as such, are not employees of the hospital. The hospital does not bill for the professional services provided by these physicians. Therefore, a patient presenting to the ED can expect to receive 2 bills, one for the hospital services and one for the physician professional fee.
2) Why did I receive a check from my insurance company?
A physician who is new to the group may not have been fully credentialed by the insurance company prior to your visit. As a result, your insurance company may pay you directly for the services provided by the physician. You are, however, still responsible for the payment. The check should be submitted to our billing company along with a copy of the EOB (Explanation of Benefits) at the address given on your statement.
3) I do not recall receiving a bill; why have I received a collection notice?
If you do not recall having received a bill, please contact our billing service at 800-378-4134, and speak with a representative. They will be able to provide you with information concerning when and where the bills have been sent.
4) I received financial aid from the hospital. Why was this not applied to my physician bill?
If you receive financial aid from the hospital, in the form of a discount, based on need, please call our billing services at 800-378-4134 and speak with a representative. Proof of discount may be required.
5) The hospital is in my network, why isn't the physician?
Although MEDS, in good faith, negotiates with many of the area's health insurance groups, we may not be contracted with all of the smaller insurance companies.
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